Refund Policy

MyMercyPath stands behind the work we provide. This Refund Policy explains when you can request a refund for purchases made on mymercypath.com and how the process works.

1. 30-day money-back guarantee

We offer a 30-day money-back guarantee on the $2,500 federal clemency preparation package. If you are not satisfied with the Services, you may request a full refund within 30 days of the date of your order.

2. How to request a refund

All purchases are processed securely by our third-party payment provider.

• Email us at support@mymercypath.com from the email address you used at checkout, and we will process your refund.

Please include your order number and, if you would like, a brief note about the reason for the request. We use this feedback to improve our Services.

3. How refunds are issued

Approved refunds are returned to the original payment method used at checkout. Depending on your card issuer or bank, it may take several business days for the credit to appear on your statement.

4. After the 30-day window

After the 30-day window, refund requests are handled on a case-by-case basis and are not guaranteed. If you experience a billing error, duplicate charge, or unauthorized transaction at any time, contact us right away and we will work with you to resolve it.

5. Chargebacks

If you believe there is a problem with your order, please contact us first so we can try to resolve it. Filing a chargeback with your bank before contacting us may delay the resolution.

6. Consumer rights

This policy is in addition to, and does not limit, any statutory rights you may have under the consumer protection laws of your jurisdiction.

7. Contact

MyMercyPath
Email: support@mymercypath.com
Phone: 201-598-0410